1840 & Company
Customer Support Representative
Gaji per bulan
$1.500 - $3.000 USD
Sekitar Rp24,4 - 48,9 jt dengan kurs asumsi Rp16.300 per USD, bukan kurs transaksi.
Angka ini estimasi, bukan penawaran perusahaan. Cek angka dan periodenya di sumber.
Diposting 2 bulan lalu. Lowongan lama bisa saja sudah ditutup, jadi cek statusnya di halaman sumber.
Yang perlu kamu tahu
- Manage and resolve customer issues through our ticketing system, Zendesk, ensuring all communications are logged accurately.
- Collaborate with other departments to resolve complex issues and escalate cases when necessary.
- Monitor and manage social media messages and comments, providing timely responses that align with the company’s tone and values.
- Assist with processing returns, exchanges, and refunds, adhering to company policies.
- Identify recurring issues and suggest process improvements to enhance the customer experience.
- Maintain up-to-date knowledge of the products and services to provide accurate information to customers.
Benefit dan konteks
- Availability to work full-time, including occasional weekends or holidays if required.
- Wilayah pelamar
- APAC
- Bidang
- Customer Support
- Diposting
- Sumber
- Jobicy
Sekolah Karir merangkum lowongan dari pihak ketiga dan tidak memproses lamaran. Periksa status lowongan, periode gaji, dan syarat di halaman asli sebelum melamar.