Canonical
Customer Success - Team Manager
Gaji per bulan
$3.000 - $5.000 USD
Sekitar Rp48,9 - 81,5 jt dengan kurs asumsi Rp16.300 per USD, bukan kurs transaksi.
Angka ini estimasi, bukan penawaran perusahaan. Cek angka dan periodenya di sumber.
Yang perlu kamu tahu
- Strategic planning and analysis: preparing communication plans, team meetings, and other messages shared in broader management forums, setting yourself and your team up for success. Regularly reviewing key performance in
- Customer interactions and support to your team: resolve escalated customer issues requiring expertise or intervention ensuring timely resolution.
- Team management: passionate about guiding and supporting your team members, helping them navigate complex customer situations, improve their skills, and achieve their goals. Conducting regular performance reviews with te
- Cross-functional collaboration: collaboration with other departments, such as Sales, Marketing, Product development, and Support, is essential. This ensures alignment on customer needs, feedback sharing, and coordinated
- Documentation and reporting: you are allowed to be creative! While building content with your team and your manager, you will also ensure the changes are well documented, instilling quality and attention to detail in all
- Bachelor’s or equivalent degree in Business, Communication or STEM subject
Benefit dan konteks
- Annual compensation review
- Annual holiday leave
- Wilayah pelamar
- APAC
- Bidang
- Customer Support
- Diposting
- Sumber
- Jobicy
Sekolah Karir merangkum lowongan dari pihak ketiga dan tidak memproses lamaran. Periksa status lowongan, periode gaji, dan syarat di halaman asli sebelum melamar.