Semua lowongan

Elation Health

Enterprise Customer Success Manager

  • Anywhere
  • Customer Support

Gaji per bulan

$3.000 - $5.000 USD

Sekitar Rp48,9 - 81,5 jt dengan kurs asumsi Rp16.300 per USD, bukan kurs transaksi.

Angka ini estimasi, bukan penawaran perusahaan. Cek angka dan periodenya di sumber.

Yang perlu kamu tahu

  • Prior experience owning expansion revenue, renewals, and upsell/cross-sell motions within an existing book of business
  • Executive presence and the ability to influence and build trust with C-suite and VP-level stakeholders
  • Strong full-cycle, consultative selling instincts - comfortable identifying needs, building business cases, and presenting solutions
  • Proficiency in data storytelling: translating platform usage, outcomes data, and ROI metrics into compelling customer narratives
  • Skilled in clinical use case framing to connect platform capabilities to physician and operational workflows
  • Strategic thinker who balances long-term relationship building with near-term revenue accountability

Benefit dan konteks

  • 5+ years in Customer Success, Account Management, or a customer-facing growth role, with at least 2+ years focused on mid-market and enterprise accounts in healthcare SaaS, EHR, or RCM platforms
  • Demonstrated success managing complex, multi-stakeholder accounts and navigating large healthcare organizations
  • Familiarity with ambulatory, specialty, multi-site group practices, or enterprise health systems
  • Experience with lifecycle automation tools, CRM platforms (e.g., Salesforce), and customer health monitoring solutions
  • Proactive outreach and health score improvement across at-risk accounts
Wilayah pelamar
Anywhere. Pastikan pelamar dari lokasimu diterima.
Bidang
Customer Support
Diposting
Sumber
Jobicy

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