Synthesia
Customer Support Associate - APAC
Gaji per bulan
$1.000 - $2.000 USD
Sekitar Rp16,3 - 32,6 jt dengan kurs asumsi Rp16.300 per USD, bukan kurs transaksi.
Angka ini estimasi, bukan penawaran perusahaan. Cek angka dan periodenya di sumber.
Yang perlu kamu tahu
- Collaborate with other teams such as technical support specialists, support product specialists, and leadership to resolve customer issues
- Record and maintain accurate customer information within our CRM systems (Intercom & Salesforce)
- Meet individual and team performance metrics (KPI’s) such as first response times, first contact resolution rates, and customer satisfaction
- Continuously improve your own product knowledge and remain up to date with our product, services and processes
- Provide constructive feedback to the business and leadership team to improve customer support processes and procedures
- High school diploma or equivalent; college or a degree in a related field is desirable but not essential
Benefit dan konteks
- Flexibility to work different shifts, bank holidays and weekends as and when required
- Wilayah pelamar
- APAC
- Bidang
- Customer Support
- Diposting
- Sumber
- Jobicy
Sekolah Karir merangkum lowongan dari pihak ketiga dan tidak memproses lamaran. Periksa status lowongan, periode gaji, dan syarat di halaman asli sebelum melamar.